Discover Design Do is a service design agency that specialises human-centred design and human-to-human interactions. We also have over 10 years of experience in Higher Education student experiences. All services evolve and improve when using design thinking methodologies.
Pamela Spokes, Founder and Director, has worked in three different countries in the higher education sector and has a BA and MA in International Studies as well as an MBA in Service Innovation and Design.
I started this company because, first and foremost, I believe in the special relationship between a student and an institution (and a customer and an organisation). I believe that it is time to include the stakeholders in the process of designing services - that means at least the students and staff (and possibly others). My passion lies at the intersection of services and experience. By having the best possible services, your students/customers/staff can become great ambassadors for your organisation.